Tired of admin work taking over your grooming business?

Pamper Pets, Not Paperwork

Transform Your Pet Grooming Business From Overwhelmed to Outstanding

  • Build An Automated Client Communication System

  • Develop Stress-Free Business Operations

  • Create Lasting Work-Life Balance

  • Access Personalized Support When You Need It

  • Transform Administrative Chaos into Calm

  • Limited number of new clients accepted each year - commit to your transformation today!

Discover solutions designed specifically for groomers

Your Biggest Battle isn’t the Matted Doodle on the table

The Real Challenge?

It's The Mountain of Admin Taking Over Your Life

Every groomer faces their own daily struggles. Some battle endless client messages. Others drown in scheduling nightmares. Many watch their passion fade under endless to dos and unreturned voicemails. It's time to invest in yourself and your business. Whether you're ready for a complete transformation with our exclusive Groomer's Business Makeover where we handle everything, or want to start by discovering your business's hidden potential with our 'Assessing the Coat' service - the time to act is now.

We partner with a select number of groomers who are ready to reclaim their time and rediscover their passion.

Join other successful groomers who've invested in their transformation

“I was drowning. Now I can relax and do what I love doing”

“Jess has been an absolute key driving force in breathing new life and growth into my business. I had been really struggling with burnout and on the verge of giving up everything. I was drowning. Now I can relax and do what I love doing - grooming”

Jill, Full Moon Groom

Why Doing Everything Yourself Is Holding You Back

Let's be honest - running a grooming business isn't like running any other business. While other business owners talk about generic challenges, you're juggling wet dogs and phones ringing, scheduling which is an art in of itself, scheduling and specific client instructions for each furry friend. It's time to invest in support that truly understands your unique industry challenges.

Hidden Crisis Facing Pet Groomers

Hidden Crisis Facing Pet Groomers

  • Client messages flood in 24/7

  • Scheduling becomes a complex puzzle

  • New client inquiries get missed

  • Follow-ups fall through the cracks

  • Stuck with draining clients, not ideal ones

  • Instead, you're drowning in admin work

  • Less time with the pets you love

  • Work-life balance vanishing

The Growth Trap

The Solo Owner Struggle

  • Everything depends on you

  • No time to implement better systems

  • Constant context-switching

  • Working IN your business instead of ON it

The Burnout Warning Signs

  • Long days extend into nights

  • Always saying yes to 'one more dog'

  • Weekends disappear into catch-up work

  • Passion for grooming fades

  • Physical and mental exhaustion builds

Join successful groomers who've transformed their businesses - limited spots available for 2025!

See how other groomers overcame these challenges by taking the next step

Want to See Which Solution Is Right for Your Business?

From quick assessments to complete transformations, Where you can find the perfect support for your grooming business.

Meet your Guide

Someone Who's Been in the Industry

Hi, I'm Jess!

Like you, I know what it's like to build a grooming business from scratch. Since 2017, I've not only built two successful, fully-booked grooming businesses - starting with house calls and expanding to mobile - but I've discovered something even more important: the key to running a grooming business isn't just about being great with pets. It's about having the right systems in place and support where you need it.

  • What makes me different? I've lived the challenges you're facing:

  • Built and ran successful grooming businesses

  • Worked every role from shelter staff to vet tech to mobile groomer

  • Learned the hard way what works (and what doesn't) in business systems

  • Developed solutions specifically for the unique needs of groomers

My superpower? Seeing the big picture of how a grooming business operates and creating systems that actually work for busy groomers. I'm not a generic business consultant - I'm a former groomer who knows exactly what you need because I've been there.

Now, I've taken everything I've learned about running successful grooming businesses and created a system that helps other groomers find the freedom and joy they deserve in their work.

Our System in Transforming Your Grooming Operations

From Chaos to Calm

Discover a step-by-step approach to streamline operations, optimized workflows, and reclaim your time while growing your pet grooming business.

Assessing the Coat

Step 1: Observation

  • Comprehensive 8-category business assessment using our 0-5 rating system

  • Clear evaluation of your current systems and processes

  • Honest analysis of where your business stands today

  • Identification of key improvement opportunities

  • Objective baseline measurement of your business operations

Your transformation starts with understanding where you are

Bathing & Drying

Step 2: Personalized Action Plan

  • Personalized DIY action plan based on your Step 1 assessment

  • Custom video walkthrough of your results and recommendations

  • Detailed roadmap for addressing identified challenges

  • Curated resources and referrals for your specific needs

  • Clear guidance on which solutions will work best for your business

Bundle with Step 1 and save

The Groom to Fit Your Needs

Step 3: Implementation

  • Set up automated booking and confirmation systems

  • Create templates & scripts

  • “Take over the phones” phase

  • Install streamlined client communication workflows

  • Create organized pet profile management systems

  • Train you and your team on new systems without overwhelming anyone

Bundle all steps and save

Step 4: Maintenance

Monthly Grooms

  • Handle daily client messages and booking inquiries

  • Manage your social media presence and client reviews

  • Keep your scheduling optimized and efficient

  • Update client records and pet grooming notes

  • Continuously adjust systems as your business grows

  • Provide regular reports on business performance

  • Monthly video check ins

You can choose your monthly maintenance plan

The System That Changes Everything

What makes our approach different? We've developed a system specifically for pet groomers, by working with pet groomers. This isn't about throwing a generic virtual assistant at your problems - it's about implementing proven systems that work specifically in the grooming industry.

Every part of our system is built around the unique challenges you face:

Real Solutions. Real Results. Real Freedom.

Discover how our 4-step process transforms grooming businesses

“One of the Best Decisions for My Dog Grooming Business”

“She’s lifted a huge weight off our shoulders and made everyone’s lives so much easier. My overall experience working with Jess has been exceptional. Her expertise, organization, and dedication have truly transformed my business for the better. I can’t recommend her enough to anyone looking for a skilled, reliable, and innovative virtual assistant!”

Jess, JRG Salon

 MoeGo Transition Success

  • Seamless data transfer

  • Staff training

  • Clear communication with staff and clients

Business Transformation

  • Created SOPs

  • Designed policies for clients to sign

  • Streamlined workflows

  • Improved efficiency

Scheduling Revolution

  • Eliminated stress

  • Complete schedule control

  • Proactive problem-solving

  • Templates and scripts

Ready To Transform Your Grooming Journey?

Our transformation system has already helped dozens of grooming businesses just like yours reclaim their time and rediscover their passion for grooming. With proven results like:

  • 31+ New Bookings secured in just one month

  • 20+ Five-Star Reviews generated in one month

  • Hours Saved every week on administrative tasks

  • Evenings & Weekends reclaimed for life outside work

Frequently Asked Questions

  • We implement automated systems that streamline traditional receptionist tasks, such as scheduling, client communication, and follow-ups. These smart systems are tailored specifically for pet groomers, combining efficiency with specialized grooming industry knowledge. This approach ensures that tasks are handled quickly, accurately, and professionally, elevating your client experience.

    Our Groomer VA services typically cost less than a receptionist’s salary because we work fewer hours overall, focusing only on what’s necessary to keep your business running smoothly. Tasks might take as little as 15-30 minutes a day or a few hours depending on your needs, eliminating the cost of paying for idle time. Additionally, as 1099 contractors, you save money by not having to pay payroll taxes, benefits, or other employee-related expenses.

  • Did you know the average grooming business owner spends 8-10 hours per week on administrative tasks? That’s nearly an entire workday lost to paperwork, scheduling, and client management.

    With our Groomer VA services, most businesses save 10-15 hours per week once our smart systems are fully implemented. For those transitioning from entirely manual processes, the savings can be even greater. By automating repetitive tasks and optimizing workflows, we help you reclaim your time so you can focus on what truly matters—grooming and growing your business.

  • Absolutely! As a former solopreneur groomer myself, I understand exactly what it's like to run a small grooming business. This is actually my ideal client because I've been there - juggling everything on your own, trying to grow while maintaining quality. Our systems were specifically designed with solo and small operations in mind, helping you outsource the administrative work so you can focus on what you do best - grooming.

  • We offer flexible pricing options to fit any business! Start small with our Phase 1 Assessment for just $99.99—a perfect way to test the waters. Ready to go all in? Our Groomer’s Business Makeover Package delivers a comprehensive onboarding experience over two months for a one-time investment of $1,760. This includes up to 75 hours of support, saving you 20% compared to booking services individually.

    For ongoing assistance, we provide affordable monthly maintenance packages with options for 10, 15, or 20 hours of tailored support. To ensure the best experience, our maintenance packages are available exclusively to fully onboarded clients, allowing us to seamlessly integrate into your operations.

    At Groomer Support Services, we primarily operate under a DIFY (Done-It-For-You) model, meaning we take the lead to implement and optimize systems tailored to your business. However, we also offer DIY (Do-It-Yourself) and DIWY (Do-It-With-You) options. These services provide system ideas, guidance, and templates, empowering you to take the reins and set up your business for success on your own terms. Whether you need hands-on support or prefer to tackle some tasks yourself, we’ve got you covered!

  • Skipping the crucial steps of Assessment and Onboarding can lead to inefficiencies and unnecessary costs. These phases allow us to understand your business, preferences, and systems, so we can set up tailored workflows that save time and money. By building a strong foundation upfront, we ensure seamless and effective support. Plus, you’ll always have the flexibility to pause or adjust services as needed!

  • Full system optimization usually takes 6–8 weeks, during which our Groomer VAs work closely with you to seamlessly integrate into your business operations. By Phase 4, Maintenance, you’ll see a complete transformation in how smoothly and efficiently your business runs.

  • We exclusively serve pet groomers. Our systems are built specifically for the unique challenges of the grooming industry, using software like MoeGo and workflows that work for pet-based businesses.

  • Our systems are designed to be user-friendly, and we provide full training and support. If you can use a smartphone, you can use our systems.

  • Yes! By freeing up your time and implementing efficient systems, you can focus on what you do best - grooming pets and building relationships with clients. Our current clients have seen booking increases of 30% or more.

  • We primarily work with MoeGo because it integrates seamlessly into our system and supports efficient management across multiple businesses. While many grooming software platforms offer similar features, MoeGo stands out for its user-friendly design, commitment to innovation, and ongoing system improvements, making it the best fit for the diverse needs of our clients.

    That said, we’re open to working with other software, but it’s worth noting that certain limitations—like the absence of crucial features such as a “send later” function—can impact efficiency. This may result in additional time and, ultimately, higher costs for our services. As Virtual Assistants, the ability to schedule messages for your clients at the right time, regardless of time zone, is essential to providing top-tier support.

    If you’re currently using a different software, we’re happy to discuss how it aligns with our processes and what adjustments may be needed to ensure smooth collaboration.

Don't see your question here? Contact us - we're happy to help you figure out the best solution for your grooming business.

Picture Your Business Running Like Clockwork

Ready to transform from overwhelmed to organized? Our Groomer's Business Makeover starts with understanding exactly where your business stands today. Let's discover your path to a smoothly running operation.

  • Get a clear picture of your current business systems and opportunities

  • Discover the most impactful improvements for your specific situation

  • Receive a customized roadmap designed for your grooming business

  • See how other successful groomers have transformed their operations

  • Learn the exact steps to reclaim your time and passion for grooming

a la carte offerings

FREE resources